I am unable to run the Xceed Chart Explorer for .Net on an Intel Xenon 64bit machine.  When I run the program from menu or command line it exits immediately with no display or error.  Any ideas what may be happening?

We have not issues on our 32-bit machines.

 Thanks in advance.

Hi,

You should to try to download and install the Microsoft Visual C++ 2008 SP1 Redistributable Package (x86).

http://www.microsoft.com/downloads/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en

The OpenGL library has a C++ dependency and this should solve the problem.  Otherwise, let us know.

---

Ghislain
Technical Support and software developer
Xceed Software Inc.
Knowledge Base : http://xceed.com/kb/
Update Center : http://xceed.com/updates/
Documentation Center : http://xceed.com/doc/
For everything else, there is Google

Hello,

 for me the Chart Explorer runs better on a 64-bit machine after installing this package. But for example the sample "All chart types > Grid Surface > General" still crashes with
System.BadImageFormatException: File or Assembly Xceed.Chart.GraphicsGL, Version=4.2.100.0, Culture=neutral, PublicKeyToken=ba83ff368b7563c6 or a dependency was not found. It was tried to load a file with bad format [retranslated from German].
File Name: Xceed.Chart.GraphicsGL, Version=4.2.100.0, Culture=neutral, PublicKeyToken=ba83ff368b7563c6
   bei Xceed.Chart.Core.ChartControlBase.CreateSceneGL()
   bei Xceed.Chart.Core.ChartControlBase.RecreateDevice()
   bei Xceed.Chart.Core.Settings.ChangeRenderSurface(Boolean bChangeDevice)
   bei Xceed.Chart.Samples.Explorer.Series.GridSurface.GridFillEffectUC.GridFillEffectUC_Load(Object sender, EventArgs e)
   bei System.Windows.Forms.UserControl.OnLoad(EventArgs e)
   bei System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   bei System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   bei System.Windows.Forms.Control.CreateControl()
   bei System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
   bei System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
   bei System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
   bei System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
   bei System.Windows.Forms.Control.SetVisibleCore(Boolean value)
   bei Xceed.Chart.Samples.Explorer.MainForm.NavigationTreeView_AfterSelect(Object sender, TreeViewEventArgs e)
   bei System.Windows.Forms.TreeView.TvnSelected(NMTREEVIEW* nmtv)
   bei System.Windows.Forms.TreeView.WmNotify(Message& m)
   bei System.Windows.Forms.TreeView.WndProc(Message& m)
   bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Geladene Assemblys **************
mscorlib
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3082 (QFE.050727-3000).
    CodeBase: file:///c:/WINDOWS/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll.
----------------------------------------
Xceed Chart Explorer
    Assembly-Version: 4.2.7076.3500.
    Win32-Version: 4.2.7076.3500.
    CodeBase: file:///C:/Program%20Files%20(x86)/Xceed%20Components/Bin/.NET/Xceed%20Chart%20Explorer.exe.
----------------------------------------
System.Windows.Forms
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll.
----------------------------------------
System
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll.
----------------------------------------
System.Drawing
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll.
----------------------------------------
Xceed.Chart
    Assembly-Version: 4.2.100.0.
    Win32-Version: 4.2.8577.11540.
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Xceed.Chart/4.2.100.0__ba83ff368b7563c6/Xceed.Chart.dll.
----------------------------------------
Xceed.Chart.UIControls
    Assembly-Version: 4.2.100.0.
    Win32-Version: 4.2.8577.11540.
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Xceed.Chart.UIControls/4.2.100.0__ba83ff368b7563c6/Xceed.Chart.UIControls.dll.
----------------------------------------
Xceed.Chart.GraphicsCore
    Assembly-Version: 4.2.100.0.
    Win32-Version: 4.2.8577.11540.
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Xceed.Chart.GraphicsCore/4.2.100.0__ba83ff368b7563c6/Xceed.Chart.GraphicsCore.dll.
----------------------------------------
Xceed.Chart.Core
    Assembly-Version: 4.2.100.0.
    Win32-Version: 4.2.8577.11540.
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Xceed.Chart.Core/4.2.100.0__ba83ff368b7563c6/Xceed.Chart.Core.dll.
----------------------------------------
Xceed.Chart.Standard
    Assembly-Version: 4.2.100.0.
    Win32-Version: 4.2.8577.11540.
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Xceed.Chart.Standard/4.2.100.0__ba83ff368b7563c6/Xceed.Chart.Standard.dll.
----------------------------------------
Xceed.Chart.Utilities
    Assembly-Version: 4.2.100.0.
    Win32-Version: 4.2.8577.11540.
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Xceed.Chart.Utilities/4.2.100.0__ba83ff368b7563c6/Xceed.Chart.Utilities.dll.
----------------------------------------
Xceed.Chart.Graphics2D
    Assembly-Version: 4.2.100.0.
    Win32-Version: 4.2.8577.11540.
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Xceed.Chart.Graphics2D/4.2.100.0__ba83ff368b7563c6/Xceed.Chart.Graphics2D.dll.
----------------------------------------
System.Data
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3053 (netfxsp.050727-3000).
    CodeBase: file:///C:/WINDOWS/assembly/GAC_64/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll.
----------------------------------------
System.Xml
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3082 (QFE.050727-3000).
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll.
----------------------------------------
System.Windows.Forms.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.42 (RTM.050727-4200).
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_de_b77a5c561934e089/System.Windows.Forms.resources.dll.
----------------------------------------
mscorlib.resources
    Assembly-Version: 2.0.0.0.
    Win32-Version: 2.0.50727.3082 (QFE.050727-3000).
    CodeBase: file:///c:/WINDOWS/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll.

Sorry for the delay, I was out of the office for quite a long time.

When your build your application, make sure that you are selecting 'x86' (yes, 'x86', not 'x64') as the target instead of 'Any CPU' and this should solve your problem.  This is because if you leave the target to 'Any CPU' the compiler will build the app as if everything was tailored for the 64-bit architecture but the external library we are using is written in C++ 32-bit.  Hence the crash you're seeing.

Best regards

---

Ghislain
Technical Support and software developer
Xceed Software Inc.
Knowledge Base : http://xceed.com/kb/
Update Center : http://xceed.com/updates/
Documentation Center : http://xceed.com/doc/
For everything else, there is Google